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Contacting MenuPlus Support

First, see the Frequently Asked Questions (FAQ) with answers for most questions! Make sure you followed the Installation Instructions if you cannot find MenuPlus in FP.

If your problem is not described and solved in the FAQ, you may obtain MenuPlus technical support for both the unregistered evaluation/trial version and the registered version, by:

  • writing e-mail to menuplus@kissfp.ch
  • sending a fax at (305) 723-6240 [USA] or 001 (305) 723-6240 [International]
  • calling and leaving us a voice message: (760) 280-6679 [USA, intl. add 001 ...]
  • for questions regarding re-downloading a licensed version etc, refer to FAQ Q10.
  • filling out this Web form:
Request for MenuPlus Support - Please include as much details as possible so that we can help you quickly and efficiently. Thank you.
Your e-mail:
Your Name
Subject:
URL, if applies:
Operating system
FrontPage program version
MenuPlus components version (see below)
Transaction reference number


(required for maximum support)

Location of your FrontPage Web
Location of server
Which server you are running
Location of server
Problem description and solutions tried;
Question, Comment, Suggestion Message:

 

To find your product version: Bring up the properties dialog for either the Navigation Bar or Table of Contents by double-clicking on an existing component in your web, or by inserting a new component.  Then click on the icon in the top left corner and choose "About" from the System Menu.