Frequently Asked Questions - FAQ
You may Contact KISSfp Support only if your question
is not answered here:
1. Is KISSfp an FTP tool? Can it upload only changed
pages?
2. Is KISSfp compatible with FrontPage components?
What about Java?
3. Is KISSfp compatible with FrontPage 2000?
4. I registered, but still get the trial
time-limitation screen!
5. I registered, but the banner/notice is still in
my pages!
6. How to remove the FrontPage menu entries after uninstalling
KISSfp?
7. Any difference between Lite/Private &
Professional/Business licences?
8. I get an abnormal program termination- or run-time
error, then crash?
9. What's ... does not seem to be a HTML file (nor is it a
valid conf. file) ? ...
10. Can I re-download the licensed version I've paid
for?
11. When I delete a file from within FrontPage, KISSfp doesn't
know it?
12. KISSfp changes my Web! The Navigation bars & buttons
became GIFs!
13. When I click on "2) Start FTP Tool..." xyz
happens/is launched. Why?
14. Why does KISSfp not copy unlinked files? (AKA
Warning #10)
15. Why does another setup installation show up
when installing KISSfp?
16. Why do I get message
"x" when selecting the "publish" button?
17. I have problems downloading from this site, can
you help?
18. I get ERROR (or WARNING) #x...
KISSfp reads your local Web ("InWeb") from FrontPage's Directory, and
copies it to an "OutWeb" which is much smaller and contains only the files
needed for FTP. To actually FTP the OutWeb to your Web host, you do need an additional FTP
tool, which KISSfp can automatically call when done. We particularly like NetLoad which
will automatically synchronise and upload only changed files; see http://www.aerosoft.com.au/netload/
Forms, Chat Boards etc. won't work, because they rely on Run-Time Components, but
Navigation Bars, Hover
Buttons etc. will work, because they are Authoring-Time
Components. Also Themes, Shared Borders etc. are no problem at all,
because they don't rely on FrontPage Server Extensions anyway. (More Information...)
We also frequently get contacted regarding Java Applets
or Java Script issues, sometimes related to FrontPage Hover buttons.
Please make sure you understand the KISSfp &
Java Details before contacting us in this regard. Other than that,
understand that Java Script & Java Applets are purely client-side
technologies, which will work on any server provided all the
files required are present!
Yes, KISSfp is fully FrontPage2000 compatible.
In FrontPage 2000, KISSfp appears in FrontPage's special Third-Party Add-On's
menu, instead of the File menu as in FrontPage 98. For both FP98 & 2000, when KISSfp
starts while FrontPage is running, it asks FrontPage about the currently open Web and
opens it if the Web is file-based.
You have to UNINSTALL the trial version (2 MB),
then install the 1 MB licensed version (1 MB) you got when you purchased.
KISSfp only re-writes changed pages for efficency reasons. If you just re-run
the registered version of KISSfp on the Out-Web generated by a trial version that inserted
banners (notice bars) it will not actually overwrite those (old!) pages.
You can either delete your entire former Out-Web and let KISSfp start from
scratch, or make sure FrontPage updates all your pages, for example by changing something
in a shared border, or do a "Recalculate Hyperlinks" command, then launch
KISSfp.
Launch the Registry Editor with Start/Run, regedit. Then go to:
HKEY_CURRENT_USER\Software\Microsoft\FrontPage\Explorer\Init Commands and remove the "KISSfp" &
"KISSfp Help" value. Same 3x "NOKISS" in: HKEY_CURRENT_USER\Software\Microsoft\FrontPage\
Editor\Init Commands. Sorry for this. This is a confirmed problem
of the uninstall program we use. It's being worked on.
see http://www.vorburger.ch/kissfp/register.html
We have heard about problems with the evaluation version, but are unable to
reproduce them. We use a third-party time-lock product, and the crash seems be related to
it, on certain machines. Two solutions are suggested:
a) The licensed version works fine as it does not
use the time-lock module!
b) 
Download an older trial version
Download an older trial version
of KISSfp for evaluation purposes. This version was not time-locked, but inserts banner
advertisement in your processed HTML pages as "registration motivation" instead.
KISSfp attempts to open the Web (Homepage) you last worked with when you start
it. If the message does not seem to be a HTML file appears, KISSfp tried to open
a bad (or now non-existent) homepage. Just select another Web/Homepage with menu
"Web/Open" or button "Homepage" and that message won't appear anymore
next time you start KISSfp.
If you have purchases through Digital River, please go to:
http://www.digitalriver.com/dr/v2/ec_Main.Entry?SP=10007&SID=8779&CID=0
and Click on "Customer/Client Support" (DR CS)
If you have purchased earlier through NetSales, please go to: http://www.netsales.net/pk.wcgi/vburger/support
This behaviour is normal: KISSfp does never remove any files from the
"OutWeb" ftp- Directory for security/backup reasons and to prevent 404s. It only
copies new files. You have to either manually remove files from the OutWeb that you
deleted in FrontPage's original "InWeb", or just remove the entire
"OutWeb" directory and KISSfp will regenerate it, and so not recreate any files
that don't exist in the InWeb anymore.
KISSfp does NOT modify your "InWeb",
that is your original FrontPage Web. You should continue working with the original FP Web,
then KISSfp it to the OutWeb for FTP uploading. This problem occurs if
you try to edit the OutWeb with FrontPage, which is a misunderstanding of KISSfp's
concept.
The second bar in KISSfp's main window "2) Start
FTP Tool to actually Publish/Upload" just launches your external FTP
program, that is the application you defined in menu "Extras/Locate FTP tool..."
- If you are having trouble with this, you can equally well just launch your FTP tool as
you usually do without KISSfp, e.g. directly from Start or the Desktop. This button is
just a shorthand, you are not missing any functionality otherwise.
KISSfp starts to process your site from the given homepage, and looks at all
pages that are linked from it, then searches pages and images from all the linked pages,
and so on.
As a result of this "crawling" through a site, files that are not
linked have to be copied manually, on occassions such as using index.html files to
"cover the directory" or more commonly, pages that are called by CGI scripts.
In order to alert KISSfp of these files, one can use a simple workaround,
suggested by KISSfp Power-User Stefan Gagner, sgagner(a)svwc.se: "Make a simple HTML-file,
in his case called dummylinks.htm, which only contains links to all the unlinked files.
Then put a hidden link in some page. A hidden link is easy to make by entering one single
small letter like a comma, then make this letter a link to dummylinks.htm and fade the
letter in the same colour as the background. Best is to place that hidden link e.g. in the
lower right corner of a page. With this technique, all the unlinked pages are
automatically linked by creating a 'dummylinks' page."
Another workaround is to simply re-run KISSfp with a different
"homepage" setting to process an entire "hidden" tree of files which
cannot be reached from the standard homepage.
If the folder you downloaded the KISSfp Installer into
contains a "setup.exe", then that gets executed instead of the
KISSfp's setup.exe contained in the the self -extracting KISSfp Installer.
The solution is to move the KISSfp installer to a new/fresh folder, without any
"setup.exe".
If you click "Start FTP tool to actually publish/upload" KISSfp
simply starts the application you selected in KISSfp's menu: Extras/locate FTP
tool. The message you are seeing is displayed by another
program and not KISSfp.
If
you are experiencing download problems from this site, this could very well be
a temporary issue as it frequently happens on many sites; please simply retry
later. We have also heard good things about Download
Managers like free Go!Zilla,
GetRight and ReGet.
Last but not least, the KISSfp Customer Support
could also send you the trial version as a 2 MB attachment by e-mail.
Please refer to the LOG Messages details.
